We learn humility in a thousand different ways: we, who
have been the foundation on which others have built their lives, now find
ourselves in need of assistance. Can we bring ourselves to ask without ceding
our agency over ourselves?
We learn that the medical community, which served us well
in our youth, struggles to first do no harm to the aged. A trip to the hospital
kicks off a downward spiral as readily as a road to recovery. Geriatric care,
little known and poorly appreciated, has its own set of rights and rituals. We
find ourselves on foreign ground, where the landscape of providers, services,
and rules seems murky.
I have learned three things in accompanying my mom on her
journey: value your health—become close acquaintances with the barbell and the
kettlebell; get your affairs, both big and small, in order; and, get to know
your local, credentialed geriatric care manager sooner rather than later. The
guidance that these professionals provide along the way makes all the
difference.
Bette Davis said, "Old age ain't no place for
sissies.” She was right.
Doug C.
By way of background, I have primary responsibility for providing care for my mother.
My immediate family and I live in the U.S Midwest. My mom has for years lived independently in her own home outside of Tampa. My dad passed a number of years ago. While my mom enjoys a large circle of friends through her community and her church, she has no immediate family nearby... continue reading HERE.
Kelli, we’re grateful for the genuine commitment from you and your team; especially Heidi.
Care Resources has been an invaluable partner helping our family, (me long distance), navigate the local
healthcare system & relocation processes.
Kelli, thank you for this update. I can hardly believe what you've been able to accomplish in a few months vs. what I've been trying to do for a few years!
I appreciate it. It's been obvious to me that Kathy has needed help -- but I needed it too -- and most importantly, she's listening to you. Looking forward to a lower stress level in my life.
What contributed to your decision to hire Care Resources? "My mother was being taken advantage of by a family member". What has been most beneficial in hiring a CM? "It really helped with putting my mother’s affairs in order. It made my job as Power of Attorney and then Executor, so much easier!"
"Rachel Bryant was wonderful!.
First and foremost, thanks you to each and every one of you who has helped with my concerns about my mom. The list of geriatric care managers was wonderful. I asked a lady at Suncoast if she had worked with any of the individuals and she mentioned Kelli Edwards.
Kelli worked miracles, gave excellent advice and at all hours to help me make the best decisions. I've chosen to move mom to Maryland to be closer to me. Kelli mentioned that she liked Arden Courts and they're also located here. I'm picking her up and driving her rather than flying to attempt to be cautious about covid. I'd recommend Kelli to anyone-excellent support, especially given that we did it all via phone or computer.
Thank you for your time and assistance.
Dear Miss Kelli Edwards, thank you for the expert care that you and your staff provided over a years time for my mother Frances, and too, the peace of mind that I gained through our partnership. The advocacy that Care Resources has provided during her time in an assisted living facility was exceptional and enhanced my goal of a high quality-of-life for her at this advanced age... continue reading HERE.
We employed Care Resources for over 9 years. Since my husband and I don’t live in the area, knowing that Kelli and her team were always there for our family member was invaluable. Their communications were timely and complete and they always rose to the occasion to provide compassionate and timely care.
My care manager was so prompt and efficient. She knew the right resources, when I didn’t even know where to begin. I relied on her emails and updates to keep me informed and in the loop. Strong, yet gentle for both my mom and I.
Dear Kelli, as we pass the one year anniversary of my mother's fall and resulting neck fracture, I want to write you to say how much we appreciated all of the work you did as her care manager to bring her back to her old self. Thank you.
Heidi & Kelli are wonderful!!! I am many states away in NY and because I cannot be there to see Linda it is wonderful to have such sincere, and caring staff looking out for her.
Heidi Elpers is a true "Gem." I am very satisfied with her ability to provide Care Management Services to my elderly father. She is a trusted advocate for him and her involvement has made all the difference to my Dad's health, safety and quality of life.
Kelli Edwards and the Care Resources team provided exceptional thoughtful assistance to my parents in their home, during their transition to assisted living, and throughout their most difficult years. I'm certain I could not have provided such quality care without their help.
Heidi, You were so good for my Mom, we are so lucky to have found you. Thank you.
I am very appreciative of your assistance and I know my sister and I will need you in the future. You couldn't have been more patient and professional! Knowing that I have made contact with someone I can trust reassures me.
Heidi is a wonderful resource for my elderly father. She is respectful of his wishes yet helps him to make sound decisions by gently offering options and guidance. His companion aid is supportive and friendly. My father truly enjoys her companionship. She is thoughtful and caring. Thank You All.
Heidi is quite professional and very good at coordinating care among all Howard’s providers (no small feat). She is also good with updates after Doctor visits.
Thank you for all of your assistance and care for my mom along with the many updates and medication concerns. I was immeasurably pleased with the services, philosophy, and outcome of your geriatric care for my mom. My only regret is not starting the care sooner! This is a wonderful organization and very much needed when families often are not able to live near one another.
Each Homemaker Companion brought her own value to Mom's daily living. Her life has been enriched by the care your agency gave her. A her children our lives were enriched as well, in that we were able to enjoy and care for our mother but not have to tend to her daily needs, as your Homemaker Companions gave us peace of mind.
I have had the pleasure of knowing Heidi for more than two years and have seen the compassion, care and love she has given my parents. I could write a long letter and give you examples, but I am a simple person. Values are more important to me. These were her values when caring for Roger and Jeri.
Kelli, I want to thank you SO much for the note you wrote from Mother. You can't imagine how much that means to me, and that you take the time to help her read my notes and what I send. You are just such a blessing in my life - and Mother's.
I'm so glad I made the decision to come aboard for your Services. I know I need them. I was very impressed with Kelli. They took their time and I feel I made the right choice. Thank you for your care and concern! I was very pleased to meet you.
Our family has used Care Resources LLC for the past 6 years. Because we do not live nearby, our Care Manager has been our eyes and ears, assuring us that our loved one is well cared for and tended to in her memory care facility. She oversees and accompanies her to doctor's appointments, attends her care conferences, and consistently communicates her observations and actions to us. Her compassion and love not only extends to our mother but supports all of us as well.
Kelli, I can't tell you how much it meant to me to receive the card and photos from Mother yesterday! Wow, it was just an amazing feeling to open that. You are truly one in a million, and I appreciate it so much. We are, (and Mother is) blessed to have you in our lives. Thank you for all you do.
Heidi Elpers was our Geriatric Care Manager. She is an angel sent from above! She coordinated and personally oversaw all their medical appointments in every aspect of their care. It was a huge relief to the family as well as myself to have her as a liaison between the doctors and the family to really keep us all informed as to both of their health conditions.
Heidi, The last few years have been difficult watching over Les & Peg from afar. But what a difference it has made having you and your wonderful companions nearby! Truly you have gone above and beyond the call of duty. Thank you for everything.
I want to personally thank you for your outstanding work and compassionate professional care management services. I will highly recommend you and your company to anyone who asks. Thank you Kelli, for helping our family when we needed it most. You are one of the faces that gives health care a good name.
